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Education

“Having Difficult Conversations in the Virtual World”

As part of my personal development journey through the IRC’s learning opportunities, I recently completed the insightful course, “Having Difficult Conversations in the Virtual World.” This course proved to be a transformative experience, providing me with essential skills for navigating challenging discussions—a crucial leadership ability that strengthens relationships and fosters effective team growth in professional, volunteer, and personal contexts.

What I found particularly valuable was how the course addressed the complexities of virtual communication, which I encounter frequently in my remote work. In a virtual environment, where non-verbal cues are often absent and managing conflicts or delivering constructive feedback can be more challenging, this course equipped me with practical techniques to handle these conversations with confidence and skill.

Key Learnings:

  • Effective Communication: Master the core elements of communication that enhance both professional and personal interactions.
  • Active Listening: Cultivate and apply active listening skills to better understand and engage with others.
  • Emotional Dynamics: Gain insight into how emotions play a crucial role in difficult conversations and how to manage them effectively.
  • Conflict Role: Explore the dynamics of conflict and its impact on conversations, and learn strategies to address it constructively.
  • Conversation Framework: Develop a structured approach to guide and resolve challenging discussions.
  • Virtual Strategies: Implement effective strategies for managing difficult conversations in a virtual setting, ensuring clarity and constructive outcomes.

Overall, this course has not only enriched my ability to handle tough conversations but also enhanced my overall communication skills across various spheres of my life. Whether dealing with professional challenges, volunteering efforts, or personal matters, the knowledge gained is invaluable and universally applicable.

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Education

Insights from My “Leaders of Learning”

In the span of just two months, I ventured into the world of “Leaders of Learning” on edX, a journey that has been nothing short of a revelation. This course, offered by HarvardX, was more than an educational endeavor—it was a profound voyage into the heart of leadership and personal growth.

Imagine uncovering the secrets to not only leading with vision but also cultivating an environment where learning is the lifeblood of innovation. This course has been a beacon of insight, illuminating the path to effective leadership with clarity and purpose. Here’s why this transformative experience is a must for anyone seeking to elevate their professional journey:

This course is not just about learning; it’s about transforming how you lead and think. Here’s why this investment in yourself is absolutely worth it:

  1. Strategic Leadership Insights: I uncovered profound insights into strategic leadership, gaining the tools needed to drive success and inspire my team with newfound clarity.
  2. Creating a Learning Culture: I learned the art of fostering a thriving culture of continuous learning, which is essential for any organization looking to stay ahead in today’s fast-paced world.
  3. Practical Tools and Strategies: The course equipped me with actionable strategies to implement learning initiatives, manage teams effectively, and make decisions that elevate performance.
  4. Enhanced Leadership Skills: My ability to motivate and manage change has greatly improved, allowing me to handle challenges with greater confidence and effectiveness.
  5. Boosting Self-Confidence: Gaining new skills and applying them has boosted my confidence, making me eager to take on new challenges with enthusiasm.
  6. Unlocking New Potential: The course has unlocked potential I didn’t know I had, empowering me to pursue goals with a strategic and innovative mindset.

If you’re contemplating whether this course is worth your time, I can confidently say it’s an investment in yourself that will yield incredible returns. “Leaders of Learning” isn’t just a course—it’s a catalyst for growth, leadership, and success.

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Education

“Reflections on the 2024 Oregon Servant Leadership Academy”

Learning is a fundamental aspect of my lifelong journey of growth and discovery, and this year, I had the profound privilege of participating in the 2024 Oregon Servant Leadership Academy. This 17-day program united energetic participants from Kazakhstan, Nigeria, Ukraine, and Afghanistan, offering a comprehensive exploration of servant leadership. We discovered that servant leadership transcends a mere management philosophy; it embodies a deep commitment to understanding and serving others with empathy, integrity, and self-awareness.

Throughout the course, I engaged with remarkable individuals whose actions consistently reflected their words. Their inspiring leadership illuminated the path of servant leadership, demonstrating its critical relevance in both personal and societal contexts. I learned the art of intentional listening and embraced others’ needs and concerns with a non-judgmental attitude.

Our journey in the program involved a thorough exploration of leadership principles and their practical applications. We immersed ourselves in the core principles of servant leadership, focusing on developing the skills and mindset required to lead with empathy and integrity. The program was further enriched by visits to various companies and organizations, where we observed servant leadership in action. These hands-on experiences provided valuable insights into the practical application of these principles and their tangible benefits on organizational culture and team dynamics. Engaging with leaders and employees, we asked insightful questions and observed the impact of servant leadership practices. Each visit was followed by debrief sessions, where we collectively reflected on our observations and insights, fostering a deeper understanding of servant leadership.

Throughout the program, we were graciously hosted by 20 families who provided accommodation, meals, and transportation. Their hospitality greatly enhanced our experience, making our journey both comfortable and enriching.

A significant aspect of the program was the deep self-reflection and understanding it facilitated. We dedicated extensive time to working on our Talent Shields, frameworks designed to help us identify and appreciate our unique strengths and talents. This process involved exploring our personality types through the elements—earth, fire, water, and wind—and recognizing how these traits influence our leadership styles. Through guided activities and introspective exercises, each of us gained valuable insights into our individual missions and core motivations. This self-awareness clarified who we are and how we can leverage our talents to contribute meaningfully to our teams and organizations, aligning our personal values with our professional goals for a more authentic and purpose-driven approach to leadership.

During this period, I had the pleasure of meeting numerous families, with special gratitude for two exceptionally kind families who welcomed me as one of their own. Their hospitality and shared experiences provided life lessons that have significantly shaped my personal growth.

The program also offered an excellent opportunity to connect with exceptional individuals. I had the pleasure of meeting kind and sociable students from Kazakhstan, whose warmth and friendliness enriched the experience. Elisha, a very nice and lovely person, made a memorable impact with his kindness. Additionally, Elina from Ukraine, characterized by her emotional, energetic, and strong personality, brought a unique and uplifting spirit to our group.

I extend my deepest gratitude to the distinguished instructors who made this program extraordinary. Special thanks go to Mr. Marshall, the visionary founder of the Co-Serve program, whose leadership and dedication were truly inspiring. A special acknowledgment is also due to Mr. Daniel Ballast, a paragon of servant leadership. Having previously taught us in Herat-ILD, Mr. Ballast’s return as an instructor was a profound honor. His teachings, rooted in deep empathy and practical wisdom, provided a transformative learning experience. Mr. Ballast’s commitment to servant leadership and his ability to convey complex concepts with clarity and passion significantly enriched our understanding and application of these principles, illuminating the path to leading with integrity and compassion.

I am equally grateful to Anya Kabardina Volf, the exceptional program coordinator from Kazakh American Free University. Anya’s dedication and organizational acumen were pivotal in ensuring the smooth execution of the program. Her meticulous attention to detail, combined with her warm and approachable demeanor, created an environment where learning and personal growth flourished.

I am also deeply thankful for the invaluable contributions of Mr. Gilbert Gleason, a passionate servant leader and esteemed author. Mr. Gleason’s extensive knowledge and unwavering dedication to the principles of servant leadership significantly enriched our program. Reconnecting with Mr. Gary Williams, who had previously taught us in Afghanistan in 2010, was particularly meaningful. His authenticity and genuine concern for others have been instrumental in shaping our understanding of servant leadership principles. His ability to inspire and motivate through example, combined with his profound knowledge and experience, provided us with invaluable lessons on leading with compassion, responsibility, and integrity.

Additionally, we were honored by the presence of Ms. Marilyn and Mr. Terry, a gracious couple who traveled from another state to contribute their time and expertise. Their participation was a highlight of the program, bringing fresh perspectives and a wealth of knowledge that greatly enhanced our learning experience. The support from Mr. Jonathan Martin and his wife was equally invaluable, providing additional depth and enrichment to the program.

Ms. Ronnie McKay, who traveled from Colorado, shared profound insights that further elevated the quality of our discussions and understanding. Her contributions added significant value and were deeply appreciated by all participants.

Moreover, I would like to express my sincere gratitude to Dan Barry, whose exceptional skills in capturing videos and photographs, as well as conducting interviews, documented our journey with remarkable professionalism. His efforts not only preserved our memories but also provided a visual narrative that beautifully encapsulated the essence of our program.

Throughout this program, the instructors and facilitators planted profound seeds of love, hope, courage, and humanity within us. These values are not mere abstract ideals but foundational principles that are crucial to transformative and compassionate leadership. The deep focus on love and hope has been particularly impactful. Love, in this context, signifies a genuine care for others and a commitment to their well-being, while hope represents the belief in positive change and the potential for growth and improvement. By instilling these values, the program has inspired us to lead with heartfelt compassion and a vision for a better future.

We have learned to approach leadership with an open heart, fostering environments where love and hope can thrive. This nurturing has empowered us to uplift those around us, instill confidence in their abilities, and drive collective progress. The emphasis on these principles has not only reshaped our leadership approach but has also equipped us to inspire and enact positive change in our communities and organizations. By integrating love and hope into our leadership practices, we are committed to creating a more empathetic and hopeful world, where every action is guided by the profound belief in the potential for goodness and transformation.

Moreover, it was a privilege to reconnect with long-time friend Mr. Abdul Aziz Samam and to forge new friendships with Afghan colleagues, Mr. Rafi and Mr. Kamwar. Their camaraderie and support significantly enhanced the depth and value of this program.

The principled and scholarly approach of the program offered practical insights into embodying servant leadership principles. We learned from organizations that have thrived for over fifty years, and their success is deeply rooted in a commitment to human values and resources.

In conclusion, I extend my heartfelt appreciation to the Co-Serve leadership team for orchestrating this transformative experience. I encourage the continuation and expansion of such programs around the world, as they play a crucial role in fostering positive change and growth. Servant leadership is more essential than ever in our world, offering a guiding light and a model for leading with compassion, purpose, and unwavering dedication to the well-being of others.

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Education

Developing Your Personal Leadership Style

The course “Developing Your Personal Leadership Style” offered by edX has been a transformative experience in my journey of personal and professional growth. This comprehensive program delves deep into the principles and practices of effective leadership, tailored to help individuals cultivate their unique leadership styles.

Throughout the course, I engaged in rigorous learning modules that explored essential topics such as self-awareness, communication strategies, decision-making frameworks, and team dynamics. Each module provided valuable insights and practical tools that I could immediately apply to enhance my leadership capabilities.

One of the standout features of the course was its emphasis on developing a personalized leadership approach. Through reflective exercises, case studies, and interactive discussions, I gained a deeper understanding of my strengths, weaknesses, and leadership preferences. This self-discovery process has empowered me to lead authentically and adapt my leadership style to various situations and challenges.

Moreover, the opportunity to participate in this course was made possible through IRC, underscoring their commitment to fostering personal and professional development among their members. The support and resources provided by IRC have been instrumental in my learning journey, enabling me to maximize the benefits of the course and apply them effectively in my leadership roles.

In conclusion, “Developing Your Personal Leadership Style” has not only equipped me with essential leadership skills but has also inspired me to continue evolving as a leader. I am grateful for the opportunity to have participated in this transformative experience and look forward to applying these learnings to drive positive change in both my professional endeavors and personal growth.

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Education

Exercising Leadership

I am thrilled to share my experience of participating in the “Exercising Leadership: Foundational Principles” course on EdX, developed by Harvard University. This intensive 4-week course, made possible through the support of the IRC, focused on the fundamental principles of effective leadership, particularly distinguishing technical from adaptive challenges. Unlike technical problems, which can be resolved with existing knowledge, adaptive challenges require innovative solutions and learning.

Throughout the course, I learned to understand the difference between leadership and authority, diagnose complex organizational situations, mobilize people to tackle tough challenges, and build an organization’s adaptive capacity. The course was structured around key modules such as understanding leadership, differentiating technical vs. adaptive challenges, diagnosing systems, mobilizing groups, regulating productive stress levels, managing conflict constructively, and creating a culture that supports ongoing learning.

Led by renowned Harvard experts Ronald Heifetz, Marty Linsky, and Alexander Grashow, the course included comprehensive lectures, real-world case studies, interactive exercises, and engaging discussion forums. This course has been a transformative experience, providing valuable insights into effective leadership and enhancing my ability to drive meaningful change.

I extend my heartfelt thanks to the IRC for providing this opportunity and to EdX and Harvard University for delivering such a profound and impactful course.

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Education

“Managing People at Work”

On October 20, 2023, I outlined key objectives for FY 2024, including refining my people management skills. In just 36 days, I completed the Coursera program, “The Manager’s Toolkit,” enhancing my expertise in communication, leadership, performance management, and conflict resolution. This knowledge is invaluable for effective team collaboration and growth, and I look forward to applying it in my professional responsibilities.

Module 1: Introduction and Preparatory Reading

  • Overview:
  • Introduction to the course objectives and structure.
  • Importance of effective management in the workplace.
  • Preparatory Reading:
  • Recommended readings to provide a foundational understanding of management principles.
  • Topics may include historical perspectives on management, evolving trends, and key concepts.

Module 2: Interview Skills

  • Interview Techniques:
  • Strategies for conducting effective job interviews.
  • Understanding the importance of cultural fitness and diversity in the hiring process.
  • Selection Process:
  • Assessing candidate qualifications and potential.
  • Balancing technical skills with soft skills during the interview.

Module 3: Leadership and Decision Making

  • Leadership Styles:
  • Exploration of various leadership styles and their impact.
  • Identifying and developing personal leadership strengths.
  • Effective Decision Making:
  • Decision-making frameworks for managers.
  • Balancing intuition and data-driven decisions.

Module 4: Performance Management

  • Setting Expectations:
  • Establishing clear performance expectations and goals.
  • Aligning individual goals with organizational objectives.
  • Feedback and Coaching:
  • Providing constructive feedback for performance improvement.
  • Techniques for coaching and developing team members.

Module 5: Pay as a Motivator

  • Compensation Strategies:
  • Understanding the role of pay and benefits in employee motivation.
  • Designing fair and competitive compensation structures.
  • Non-Monetary Motivators:
  • Exploring recognition, career development, and work-life balance as motivational factors.
  • Case studies on successful motivation strategies.

Module 6: Managing Conflict at Work

  • Conflict Resolution Strategies:
  • Identifying sources of conflict in the workplace.
  • Techniques for resolving conflicts and fostering a positive work environment.
  • Negotiation Skills:
  • Developing negotiation skills to address and resolve workplace disputes.
  • Understanding the art of compromise and collaboration.

I highly recommend all managers and supervisors to enroll in this course. It provides a thorough exploration of each module, seamlessly blending theoretical principles with practical applications.

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Education

“Improving Communication Skills”

Two months ago, I applied for the course “Improving Communication Skills” offered by the University of Pennsylvania’s Wharton School on Coursera. This comprehensive and practical program is designed to enhance participants’ communication abilities in both personal and professional settings.

I was particularly interested in the course because it covers a wide range of topics essential for effective communication. It taught me how to articulate my thoughts clearly, actively listen to others, and convey ideas with impact. The course delved into various communication methods, including verbal and non-verbal communication, helping me become more confident and influential in my speaking.

The instructors, who are experts in communication and business, provided valuable insights and feedback to help refine participants’ communication styles. As a result, I gained the ability to engage and persuade audiences effectively, whether in a boardroom presentation, team meeting, or casual conversation.

For anyone seeking to become a more confident and persuasive communicator, the “Improving Communication Skills” course from the Wharton School is an excellent choice. Its engaging content, practical exercises, and expert instruction make it a transformative learning experience that can elevate communication skills to new heights.

The main elements of communication covered in the “Improving Communication Skills” course offered by the University of Pennsylvania’s Wharton School include:

  1. Clarity and Articulation: Emphasizing the importance of expressing ideas clearly and concisely to ensure the intended message is understood by the audience.
  2. Active Listening: Teaching participants the significance of attentive listening and understanding the perspectives of others to foster effective communication and build rapport.
  3. Verbal and Non-Verbal Communication: Exploring both verbal (spoken words) and non-verbal (body language, facial expressions) aspects of communication and their impact on the overall message conveyed.
  4. Influential Presentation: Equipping learners with the skills to deliver impactful presentations that engage and persuade the audience effectively.
  5. Emotional Intelligence: Recognizing the role of emotional intelligence in communication and how empathy and understanding can enhance connections with others.
  6. Adaptability and Flexibility: Encouraging learners to adapt their communication style to suit different audiences and situations.
  7. Feedback and Improvement: Providing opportunities for receiving feedback and incorporating it to continuously improve communication skills.
  8. Confidence Building: Empowering participants to overcome communication barriers and build self-confidence in their ability to communicate effectively.
  9. Building Rapport and Connection: Fostering skills for building strong connections and rapport with others, creating a positive communication environment.
  10. Cultural Sensitivity: Highlighting the importance of cultural awareness and sensitivity in cross-cultural communication.

By addressing these key elements, the course helps participants develop a well-rounded and comprehensive understanding of effective communication, empowering them to excel in various personal and professional interactions.

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Education

“Fundraising and Development Foundations”


I am honored to have successfully completed the “Fundraising and Development Foundations” program offered by the University of California, Davis. This comprehensive program has equipped me with invaluable knowledge and skills in the field of fundraising and development. Throughout the course, I gained a solid foundation and learned essential strategies necessary for excelling in fundraising roles within nonprofit organizations.

The program covered a wide range of topics, allowing me to develop expertise in various areas related to fundraising and development. I gained insights into donor cultivation and stewardship, learning effective strategies for building and maintaining relationships with donors while emphasizing donor loyalty. Prospect research techniques provided me with the tools to identify and analyze potential donors, enabling targeted fundraising efforts. I also honed my grant writing skills, acquiring the ability to craft compelling proposals and navigate the grant application process.

The program emphasized the planning, implementation, and evaluation of fundraising campaigns, providing strategies to set goals, engage donors, and measure campaign success. Additionally, I delved into major gifts and planned giving, understanding how to solicit and cultivate meaningful relationships with individual donors. I also gained insights into building partnerships with corporate sponsors and foundations, including proposal development and effective management of these partnerships.

The course covered the growing importance of online fundraising and digital strategies, equipping me with the knowledge to utilize various digital platforms, such as crowdfunding and social media campaigns, to maximize fundraising efforts. I learned the significance of data-driven fundraising, utilizing donor databases and analytics to make informed decisions and target specific donor segments.

Understanding the financial aspects of nonprofit organizations, including budgeting, financial reporting, and accountability, was also a crucial component of the program. This knowledge allows me to navigate the financial landscape of nonprofits and contribute to their financial sustainability.

Overall, the “Fundraising and Development Foundations” program at the University of California, Davis has provided me with a comprehensive understanding of the principles and best practices in fundraising and development. I am confident that the skills and knowledge I have gained will enable me to make a meaningful impact in the nonprofit sector and contribute to the success of fundraising initiatives.

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Education

“International Leadership and Organizational Behavior”


I am excited to announce that on July 06, 2023, I successfully completed the International Leadership and Organizational Behavior online non-credit course authorized by Università Bocconi and offered through Coursera.

One of the most important subjects I learned in this course was the significance of having a global perspective in today’s interconnected world. I gained valuable insights into international leadership practices, cultural differences, and cross-cultural communication, which have equipped me with the necessary knowledge to excel in a globalized business environment.

Leadership is undoubtedly a critical skill for driving organizational success. However, studying this course has allowed me to further refine my leadership abilities, including strategic thinking, decision-making, team management, and conflict resolution. These skills are highly transferable and applicable in various professional contexts. Additionally, the course provided valuable insights into organizational behavior, which has helped me understand and gain deeper knowledge to create a positive work culture, improve team dynamics, and drive organizational effectiveness.

I now have a better understanding of adaptability in a changing world and the importance of continuous professional development. This course has been a unique opportunity for me to broaden my knowledge and enhance my professional profile.

I am grateful for the knowledge and skills I have acquired through this course, and I am excited to apply them to my future endeavors.

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Education

“Successful Negotiation: Essential Strategies and Skills,”

I am thrilled to share that on July 02, I successfully completed another online course offered by Coursera in collaboration with the University of Michigan. The course I completed was titled “Successful Negotiation: Essential Strategies and Skills,” and it has been an invaluable opportunity for me to enhance my negotiation abilities.

Throughout the course, I gained a comprehensive understanding of negotiation dynamics, encompassing both theoretical concepts and practical application. The curriculum delved into the underlying principles of successful negotiation, covering topics such as power dynamics, effective communication techniques, and the psychology of decision-making.

A standout feature of this course was its emphasis on hands-on learning. Through engaging interactive exercises, intriguing case studies, and realistic simulations, I had the chance to apply the strategies and techniques I learned to actual negotiation scenarios. This experiential approach allowed me to refine my negotiation skills through practice and receive valuable feedback from instructors and peers.

The course also provided me with insights into various types of negotiations, including distributive, integrative, and multiparty negotiations. I learned how to identify and leverage my own interests as well as those of others to create mutually beneficial outcomes. Additionally, I gained valuable knowledge on conflict management and overcoming obstacles during the negotiation process.

The expertise of the course instructors, who are experienced professionals in the field of negotiation, greatly enhanced my learning experience. They offered invaluable guidance, shared practical tips, presented real-life examples, and introduced best practices that helped me develop effective negotiation strategies and enhance my overall negotiation competence.

As a result of completing this course, I now have a solid foundation in essential negotiation strategies and skills. I feel equipped with the knowledge and tools necessary to approach negotiations with confidence and achieve favorable outcomes. Whether negotiating in personal or professional contexts, I have gained the ability to navigate complexities, communicate effectively, and create value through collaborative problem-solving.

Overall, the “Successful Negotiation: Essential Strategies and Skills” course offered by Coursera in partnership with the University of Michigan has been a transformative learning experience for me. I am grateful for the opportunity to have participated in this course and am excited to apply my newfound negotiation skills in various aspects of my personal and professional life.